Privacy Policy - PolicyBoss Pro (App)


The Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 ("Rules") requires that any body corporate which collects, stores, receives and/or handles personal information of a user, shall provide a privacy policy for handling and dealing in the personal information and make available such policy on its Website.

Sensitive personal data or information ("Personal Information") of a person is defined under the Rules to include information relating to:-

Financial information such as Bank account or credit card or debit card or other payment instrument details;
Physical, physiological and mental health condition;
Sexual orientation;
Medical records and history;
Biometric information;
Any detail relating to the above;

Any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force is not regarded as Personal Information or data for the purposes of Rules.

This policy (hereinafter referred to as the "Privacy Policy") is to inform you regarding the collection and use of your Personal Information by Landmark Insurance Brokers Pvt. Ltd. ("Company" / "PolicyBoss"), which is collected during your visit to our website www.policyboss.com (hereinafter referred to as the "Website") or at the time of downloading, access, use of PolicyBoss Pro App.

For the purpose of these Privacy Policy, wherever the context so requires, "you" "your" or "user", shall mean any natural or legal person (i) who has agreed to visit and access the Website anonymously or agreed to provide his/her personal information by registering on the Website; or (ii) who has agreed to download, access, use the PolicyBoss Pro App or who has downloaded, accesses, uses the PolicyBoss Pro App and provides his/her personal information by registering on the PolicyBoss Pro App. The terms, "we", "us", "our", appearing in this Privacy Policy shall mean and refer to Landmark Insurance Brokers Pvt. Ltd. and owners and proprietors of the Trademark PolicyBoss.com, domain name PolicyBoss.com and the PolicyBoss Pro App.

What Personal Information is collected?

We provide a number of insurance related services through the Website, PolicyBoss Pro App. We collect personally identifiable information such as name, age, gender, email, telephone number and address when you download, install the PolicyBoss Pro App or register on our website www.policyboss.com. You may be further requested to provide information in connection with your lifestyle preferences and health in general for the purpose of providing certain insurance related information, products and services.

What is the Personal Information used for?

Your personal information is used by us to provide you information and knowledge in relation to the various insurance schemes, policies and related services, available in the market for your benefit. We would therefore use your personal information in order to:

Respond to queries and request submitted by you;
Facilitate orders or applications submitted by you;
Use our best efforts in resolving any problems or issues in connection with the services provided by us to you;
offer products and/or services that may meet your needs;
To carry out any obligation in relation to any agreement that you may have with us.

Your contact information such as email and telephone number can be either used by us and / or our authorized persons to send you messages, emails and notifications in connection with new products, promotions of related schemes and policies which are offered by various insurers. By registering with us therefore, you authorise us and our authorized persons / agents to contact you and offer your information related to matters of insurance and policies, notwithstanding your registration with DNC and / or the NDNC.

If at any time you wish us to stop using your information for any or all of the above purposes, please contact us as set out below. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so.

Information sharing & disclosure

Upon downloading, registering on the PolicyBoss Pro App or registration on our Website, your Personal Information is encrypted and stored on servers hosted internally or with third party service providers ("Storage Servers") under legally binding contracts, which comprise strict confidentiality related obligations. The Storage Servers are under complete control of Landmark and its authorize representatives. Additionally, the third party service providers who host our Storage Servers are required to maintain the security standards that are prescribed from time to time, under the Information Technology Act 2000 ("Act") and Rules.

The collected Personal Information will be transferred to selected third parties, such as the insurance companies, our affiliates, and business partners, after seeking appropriate consent from you at the time of collecting the Personal Information from you. The third parties with whom we will share your Personal Information will not use your Personal Information for any purposes other than for what we have agreed with them. Additionally all third parties with whom we may share your Personal Information, are also required to maintain the minimum levels of security and protection, as may be prescribed under the provision of the Act and Rules from time to time, in order to safeguard your Personal Information.

We will also share your Personal Information with insurance companies ("Insurance Companies") for the purpose of facilitating the insurance related services, issuance and service of your insurance policies. In addition to the Personal Information provided to us by you, the Insurance Companies may request certain additional information such as your bank details and other financial information ("Additional Information") before a policy is issued to you. We will inform you if we are collecting this Additional Information from you on behalf of the Insurance Companies. The Additional Information collected by us on behalf of the Insurance Companies will be exclusively under the control and protection of the Insurance Companies and we will not be responsible for the storage and protection of such Additional Information. Therefore, before submitting any such Additional Information to us or the Insurance Company directly, we recommend that you enquire with the respective Insurance Companies to understand their privacy policy and practices.

We will keep your Personal Information only for as long as is necessary for the purpose of providing you with the services mentioned hereinabove. We will not use your Personal Information for any of the purposes if you have indicated that you do not wish us to use your Personal Information by submitting your request in this regard to us at the time of collecting the Personal Information or at a later stage as set out below. If we have a merger with anyone in the market, we will notify you by making appropriate changes to this Privacy Policy or through e-mail or messages.

Changes to our records

If you would like to review, change or delete the Personal Information you have supplied us with, please contact us as set out below.

Collection of non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website or any other application from which you linked to our website or the PolicyBoss Pro App upon your access to our Website/PolicyBoss Pro App. We may also aggregate details which you have submitted to the Website/PolicyBoss Pro App (for example, your age and the town where you live etc). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site/PolicyBoss Pro App. We may from time to time supply third parties with this non-personal and/or aggregated data in a completely anonymous way, for uses in connection with this Website/PolicyBoss Pro App.


Except as set out in this privacy policy, we will not disclose any Personally Information without your permission unless we are legally entitled or required to do so. We oblige law enforcement and regulatory investigation to enforce laws aimed to prevent intellectual property infringements, fraud and/or any other crime, if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals. As a result, in reply to a confirmed request, from any law enforcement or other government agency, linked to an alleged illegal activity or a criminal investigation, we may reveal your Personal Information such as name, address (in full), telephone number email, history of userid, etc.

Use of your personal information submitted to other websites/entities

On our Website/PolicyBoss Pro App, we may have links to websites/software applications/portals of Insurance Companies or you may be referred to our website/PolicyBoss Pro App through a link from another website/application. We recommend that you check the policy of each of the website/application you visit, especially when submitting any Personal Information to such website/application, to understand their policies since we cannot be responsible for the privacy policies and practices of other websites.

Changes to our Privacy Policy

From time to time, we may make changes to this Privacy Policy at our sole discretion. In the process, if we make any substantial changes in the manner in which we utilize, store or share your personal information, we will inform you by posting such changes here on this Privacy Policy page. Please check our Privacy Policy on a regular basis.


If you would like to review, change and/or delete the Personal Information submitted by you or discontinue our use of your personal information or generally would like to know more about our privacy policy, please write to us at privacy@policyboss.com.

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For more details on risk factors, terms and conditions please read sales brochure carefully before purchasing the insurance policy/concluding a sale.

Branch Offices:
Agra | Ahmedabad | Aurangabad | Bangalore | Bhopal | Chandigarh | Chennai | Cochin | Coimbatore | Goa | Hyderabad | Indore | Jaipur
Kolkata | Lucknow | Mumbai | Mumbai-Dombivili | Nashik | New Delhi | Pune | Raipur | Rajkot | Surat | Thiruvananthapuram | Vapi | Vadodara

CIN U66030PN2002PTC017009
IRDAI CoR No: 216 | Broker Code: DB 089/03 | Valid From 13/10/2021 till 12/10/2024 (originally licensed on 13/10/2003 and renewed thereafter) | Category: Direct (Life & General) | A member of IBAI
Regd. Off: 1187/22, 4th Floor (above ICICI Bank ATM), Venkatesh Meher, Ghole Road, Shivaji Nagar, Pune (Maharashtra) – 411005.

Website: www.policyboss.com | Toll Free: 1800-419-419-9*

* Working hours: 9:30 a.m. to 6:30 p.m. (Monday to Saturday)